Privacy Policy

We collect various types of information to provide and improve our services:

• Personal Information: Name, email address, phone number, address, and date of birth when you book an appointment or register.
• Medical Information: Medical history, treatment records, allergies, and medications necessary for your care.
• Payment Information: Credit card details or payment information to process transactions securely.
• Usage Data: Information about how you interact with our website, including IP address, browser type, and pages visited.

We use the information we collect for the following purposes:

• Provide and manage dental and aesthetic services
• Schedule and manage appointments
• Process payments and billing
• Communicate with you about your appointments and treatments
• Send reminders and follow-up information
• Improve our services and website experience
• Comply with legal and regulatory requirements

We implement advanced security measures to protect your personal and medical information:

• SSL/TLS encryption for all data transmissions
• Secure storage with access controls
• Regular security audits
• Staff training on data protection
• Compliance with UAE healthcare standards

We retain your information for as long as necessary to provide our services and comply with legal requirements. Medical records are retained in accordance with Dubai Health Authority regulations, which typically require retention for a minimum of 25 years.

You have the following rights regarding your personal data:

• Access your personal and medical information
• Request correction of inaccurate data
• Request deletion of your data (subject to legal requirements)
• Opt-out of marketing communications
• Request a copy of your data

Our website uses cookies and similar tracking technologies to improve your experience. These include:

• Essential cookies for website functionality
• Analytics cookies to understand usage
• Meta Pixel for targeted advertising

You can manage cookie preferences through your browser settings.